Last Updated: November 2025
1. Introduction
Expeditors Security Services (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com] or use our security services.
2. Information We Collect
Personal Information:
- Name, company name, job title
- Email address and phone number
- Physical address (business or residential)
- Payment and billing information
- Emergency contact information
Property Information:
- Site access codes, keys, and entry procedures
- Alarm codes and security system details
- Property layout and vulnerable areas
- CCTV footage and surveillance recordings
Automatically Collected Information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide security services as contracted
- Process payments and maintain billing records
- Communicate about service schedules and incidents
- Respond to inquiries and customer support requests
- Send service updates and security alerts
- Improve our website and service offerings
- Comply with legal obligations and law enforcement requests
- Conduct incident investigations and reporting
4. Information Sharing and Disclosure
We DO NOT sell, trade, or rent your personal information to third parties.
We may share information with:
Service Providers:
- Payment processors for billing
- Technology vendors for CCTV and access control systems
- Insurance providers as required for claims
Legal Requirements:
- Law enforcement when required by law or court order
- Regulatory authorities for licensing compliance
- Legal counsel in case of disputes
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner with appropriate confidentiality protections.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission (SSL/TLS)
- Secure servers with restricted access
- Password-protected systems
- Regular security audits and updates
- Employee confidentiality agreements
- Secure physical storage of documents
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. CCTV and Surveillance Footage
Security camera footage is:
- Stored securely for 30-90 days (unless required for investigations)
- Accessed only by authorized personnel
- Provided to law enforcement when legally required
- Shared with clients upon request for their own premises
- Deleted according to retention schedules
7. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic and user behavior
- Improve user experience
You can disable cookies in your browser settings, though some website features may not function properly.
8. Your Privacy Rights
Under British Columbia privacy laws, you have the right to:
Access: Request copies of personal information we hold about you
Correction: Request corrections to inaccurate information
Deletion: Request deletion of your information (subject to legal retention requirements)
Objection: Object to certain processing of your information
Portability: Receive your data in a structured, machine-readable format
To exercise these rights, contact us at expeditorssserviceinc@gmail.com
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.
11. Data Retention
We retain information for:
- Active service contracts: Duration of service plus 7 years
- Incident reports: 7 years from incident date
- Financial records: 7 years as required by tax law
- CCTV footage: 30-90 days unless needed for investigations
- Marketing communications: Until you unsubscribe
12. International Data Transfers
Your information is stored and processed in Canada. If we transfer data outside Canada, we ensure appropriate safeguards are in place.
13. Marketing Communications
You may receive:
- Service updates and security alerts (cannot opt out)
- Newsletter and promotional emails (can opt out anytime)
To unsubscribe from marketing emails, click the “unsubscribe” link in any email or contact us directly.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
15. Contact Us
For privacy-related questions or to exercise your privacy rights, contact:
Expeditors Security Services
7764 Anvil Way
Surrey, BC V3W 4H7
Canada
Expeditors Security Services
7764 Anvil Way, Surrey, BC V3W 4H7
Email: expeditorssserviceinc@gmail.com
Phone: 778-875-2347